Kuhler

Pricing

Tailored to your shape.

Three tiers, sized by how many customers you’re running. Each tier reflects the shape of the work — onboarding throughput, support cadence, and capacity dedicated to your operation. We quote on a 15-minute call so you don’t pay for capacity you won’t use.

For new and small operators

Foundation

1–5 customer portals

You make product for a handful of customers. Each one matters. We onboard each of them with you, hands-on.

  • 1–5 branded portals under your customers' domains
  • Atlas operations dashboard for the manufacturer
  • POs · batches · milestones · QC · ship
  • Conversation thread per order
  • Per-customer SKU and product catalog
  • White-glove onboarding for every customer
  • Standard email support · 1-business-day response
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For growing operators with a playbook

Operator

6–10 customer portals

You've onboarded enough customers to know the shape of the work. Pricing reflects faster onboarding and a real support cadence.

  • 6–10 branded portals under your customers' domains
  • Custom rules and workflows per customer
  • Onboarding playbook with reusable customer templates
  • Factory user accounts with mobile-friendly UI
  • Priority support · 4-hour response · shared Slack channel
  • Quarterly business review with the Kuhler team
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For established operators with throughput

Scale

11–25 customer portals

You're running production at real volume. We dedicate a CSM, build out parallel onboarding capacity, and tighten the SLAs.

  • 11–25 branded portals under your customers' domains
  • Dedicated customer success manager
  • Onboarding throughput: 3–4 new customers per quarter
  • Custom integrations (ERP, BI, factory MES)
  • API access + webhooks
  • 99.9% uptime SLA · 1-hour response
  • Monthly business review
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Enterprise · 25+ customer portals

Running more than 25 customers? Let’s talk Enterprise.

At that volume, every aspect is custom: dedicated onboarding team, white-label everything, public API + webhooks, SSO via Clerk Organizations, custom contracts, negotiated SLAs, DPA on request. We tailor the engagement to your operation.

Talk to us about Enterprise →

FAQ

The honest questions.

Why are the customer bands tight?
Because each customer is real work. We onboard you and your customer together — SKU mapping, product catalog, per-customer rules, workflows, training. The bands reflect what we can actually deliver well. We’d rather be honest about throughput than promise unlimited and underdeliver.
What if I’m running more than 25 customers?
Talk to us about Enterprise. At that volume you need a dedicated onboarding team, custom contracts, and infrastructure choices that don’t make sense to publish. We tailor every aspect of the engagement.
Why don’t you list dollar prices?
Because pricing depends on more than customer count — number of factories, volume of POs, integration scope, support tier. We quote on a 15-minute call so you don’t pay for capacity you won’t use.
How does white-labeling actually work?
Each customer brings their own domain. They CNAME it at our Vercel project. We add a row to the tenants table mapping the domain to the customer’s brand. SSL auto-issues via Let’s Encrypt. Live within a business day, no engineering on either side.
Who owns the data?
You do. Your customers do for theirs. Atlas is the system of record while you’re a customer; full export to CSV/Postgres dump available any time. Pull a CNAME and the portal goes dark — we never had hostage power over your customer relationships.
How long does onboarding take?
Foundation: about a week per customer. Operator: faster after the second or third (the playbook kicks in) — usually 3–4 days. Scale: we run 2–3 customers in parallel with the CSM. Enterprise: dedicated team, scoped per engagement.
What if I want to leave?
Export your data and pull the CNAMEs. We’ll send you a Postgres dump, line by line. Your customers can then point their domains anywhere they want. We mean it about no hostage situations.
Is there a free trial?
No, but there’s a sandbox: book a walkthrough and we’ll set up a tenant with a few of your real POs (under NDA). You see Atlas against your shape, not ours, before signing anything.

Get a quote in 15 minutes.

Tell us your shape — number of customers, factories, the kind of POs you’re running. We’ll tell you the tier, the timeline, and the price.

Book a 15-min walkthrough